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Business Success

Monday, October 7, 2013

Accepting Positive Answers

As a business leader the answer you give to people’s questions will make a significant difference to your business’ success.

In business the word no is used too much and the more positive yes is less seldom heard. Why is that, when the more positive you can be then the more successful your business will be.

If you start out with the basic premise that yes is the answer to what ever question your customers may ask you, then you can only finish up with a positive result.

But don’t stop there with only your customers, what about your many business suppliers, or your dedicated employees, or the shareholders of your company, or your business partners.

If you are really looking for positive results, then use the basic premise that yes is the answer as much as you can.

Success in business is not built around the word no, in fact a no answer will mean delay, interruptions and ultimate failure for your business.

If you are presented, inside or outside your business, with the answer no, then go around that person that has given you that no answer until you find the person that will give you and your business a yes answer.

Those positive people are in all businesses and are also looking to find other positive people and create more success for their businesses.

Never accept no as an answer and you will find that many things will happen differently for you; people start to do more things for you and your business.

Next time someone expresses their response to your question with a no, then inform them that no is only one letter away from now, which is a much more positive response.

You will be pleasantly surprised by their attitude change and the smile that you get, because most people actually want to be positive, but a no means that they can put off making any effort and not be disturbed from what they were doing before you asked the question.

Successful business leaders have learnt from experience that yes is the answer that makes them even more successful.

Make it your basic premise and yes will be the answer to your business success.

Monday, September 30, 2013

Do What Matters Most

Successful business leaders have an ability to concentrate on what really matters most in their businesses.

They don’t allow distractions or trivial activities to take up their time. They focus on the success of their business and their own success in all the things that they do.

Their strategy is to make every activity a contribution to the success of each and every business day.

They empty their workspace of everything but the business details that they are currently working on to cut down on distractions.

They allocate sixty to seventy percent of their time to tasks that have the most impact on their business.

After they have selected the most productive business task, they do it at a time when they can accomplish it most effectively.

They keep within easy reach their current working papers and items that they may need when they answer the phone or talk to other people.

They do only what they set out to do and focus on their specified task or business activity and resist the urge to be distracted.

They delegate as much responsibility as possible to the rest of their management team and then trust them to do it.

And they make sure they get enough rest and exercise so that their physical and mental capabilities are not impaired in any way.

Tuesday, April 9, 2013

Business Bounce Back

In your capacity as business leader you will know full well what statistics prevail in your marketplace and how they will affect the chances of your company doing good business.

But are you sure that you are reading those statistics correctly?

Let us look at how statistics are presented.

Country X is experiencing an economic downturn, which has caused unemployment to rise to 17%. Interest rates have been reduced to 0.5% to keep the inflation rate low at 2.6%. And the rate of tax has been increased to 45% on earnings above 150,000. In an effort to lift 3 million out of poverty the personal tax allowance has been raised to 10,000 before any taxation is applied.

This all sounds rather gloomy. But let us take a different look at those same statistics.

In this Country X, 83% of the working population are in full employment, which means they are earning and have disposable income available to them and with the interest rates so low, there could not be a better time to make investments. And now another 3 million potential customers have entered the marketplace.

This would mean that you should be targeting your business revenue opportunities on those customers who obviously have disposable income available which they should be spending on your products and services.

Forget all the doom and gloom and focus your attention on this different look at the statistics which are presented to you. In this way your business will soon bounce back and bring you an abundance of success.

Tuesday, March 12, 2013

Increasing Business Growth

As most business leaders realize the future success of their business and its continuing survival is greatly dependant on creating business growth.

The business growth can manifest itself in several different ways; by providing their existing customers with new offerings; by increasing the price of their products; by finding new customers; by instilling a program of higher employee productivity; by eliminating unnecessary business costs, but there is one sure way to increase growth within any business and that is for the business leader to have an idea.

Companies that have shown a substantial increase in their business growth have all had business leaders who had an idea, an innovative idea that caused them and their business to develop new products and services which not only changed the direction of their business, but also changed the direction of people’s lives.

Innovation is the lifeblood of business growth and the spark which generates business success. 

Wednesday, February 27, 2013

Why U.S. Businesses Urgently Need To Develop Global Leadership Skills

5 Critical Areas to Begin Focusing on Now

Globalization has been the buzzword of the decade, and yet, many U.S. business managers are still unaware of the skill sets they urgently need to compete in a global market, says business consultant Kathleen Brush.
“The most attractive business opportunities in this century will be outside the United States, but identifying the best bets and tapping into them requires new and augmented skills,” says Brush, a 25-year veteran of international business and author of “The Power of One: You’re the Boss,” (
There are 32 developed countries with 1 billion potential customers, and 162 developing nations with 6 billion people, many heading into the middle class for the first time, with all the attendant needs and desires, Brush says.
The IMF has forecast $27.3 trillion in economic growth between 2011 and 2016. Eighty-seven percent will occur outside the United States, most of it in developing countries. The forecasted growth for developing China, India, Africa, and Latin America is two to four times that of the United States and the European Union.
“In 2013 and moving forward, U.S. business leaders will not come out on top without developing new skills to navigate the global opportunities,” Brush says. “Managers need to increase their understanding of how other countries operate.”
Brush offers five areas of critical importance to American business leaders:
• How to develop strategies that can’t lose. Being able to evaluate opportunities and threats around the world has to be a fundamental skill and one that is exercised regularly. This is because political, economic, and social issues are different and they change. How different are they? How about new regulations that appear without notice; judicial systems that do not administer justice; economic systems that can’t support the needs of operations, workers, or goods; and social cultural systems that condone corruption.
• Managing and motivating employees from different backgrounds. There is a good chance that Employee A from Country A won’t be motivated by the same things as Employee B from Country B. In part, this can be cultural, for example, pitting employee against employee may inspire the competitive spirit in Americans,but contests for individual supremacy can be culturally offensive for many others. Or, it may be regulatory. In the United States, it’s relatively simple to terminate an underperforming employee. In many countries, it will cost a fortune and even require external approvals.
• Traditional decisions on the 4Ps are being turned on their head. American managers have always preferred to build innovative/different products overproducts that are the lowest cost. But, this option will often be unavailable in the newest attractive markets. Besides competing on cost, there is the challenge of getting paid without credit. How do you promote products to people who read at a basic level, or in countries where there are many official languages? How can products be delivered on time when roads are primitive and airports inadequate?
• Reading financial statements. What if financial data is unreliable due to cultural inclinations, political machinations, or manual reporting systems? Gone are the days of blindly valuing what comes in black and white.
• A strong moral compass. Operating within unfamiliar, unpredictable places can make it challenging to distinguish the gold mines from the land mines. Some cultures will see bribery, the concealment of data, and quality shortcuts as business as usual. Today’s leaders know that a strong moral compass is the only reliable navigator of behaviors and decisions.
About Kathleen Brush
Kathleen Brush has more than two decades of experience as a senior executive with global business responsibilities. She has a Ph.D. in management and international studies. Brush has been teaching, writing and consulting on international business and leadership for companies of all sizes, including those that are public, private, foreign and domestic. 

Monday, January 21, 2013

Five Key Elements for Business Growth

For a business to grow and be profitable, business wisdom has shown that there are five key elements that will promote and sustain growth within a business.

These five key elements are frequently talked about in many businesses, but they are only implemented when people are willing to change the traditional ways and embrace the positive aspects of these five key elements for business growth.

Customer Focus




Cost Savings

Sunday, September 16, 2012

Great Leaders Motivate With Communication

Great leaders give their people an overview of what the company is trying to achieve and then they work with each person to establish individual goals that will meet or exceed those company objectives.

Goals should have a good chance of being achievable while still challenging the individual to push themselves beyond their existing comfort zone.  Each goal must be relevant to the main objective of the organisation and relevant to the overall success of the company.

Work with your people to help them determine the goals that would be most appropriate for their development and growth and work with them to develop the appropriate action steps to achieve these goals and you will see a noticeable improvement in their performance.

Communicate and tell your people what is happening, people are hungry for information and from my experience can be trusted with company details. Unfortunately, too many corporations and their middle managers feel that people should only be given information that is relevant to their specific job.

Communication must be clear and concise, employees want to know where they stand and want to do a good job. They want to know how, you, as their leader, view their performance. That's why it is critical that you give them direction and feedback on a regular basis.

Experience has taught me that people will work harder for someone who praises them and recognises the effort they put into their work.  Acknowledge their energy and performance, their effort and commitment, how hard they worked and how involved they were with it.

Your people have a lot of knowledge and information and can often contribute valuable suggestions to improve the business. If you really want to create a team of highly motivated people take the time to listen to their comments and ideas.

This last point is the most important. If you want a highly motivated team, then you must lead by setting the example. You must demonstrate enthusiasm, energy, team cooperation, honesty, integrity and commitment.

Set and communicate high standards, provide positive reinforcement when your people perform and involve them. You will soon see a motivated team that will do almost anything to help you succeed.

Friday, July 20, 2012

Business Workplace Improvements

Changing the workplace environment can lead to a change in employee attitude and productivity. There are numerous practical tips that can be incorporated in order to overcome workplace ruts, among them:

·        Mentoring and Professional Development
Workplace mentoring, professional development opportunities and a steady influx of fresh perspectives can help shift stalled teams. Monthly lunch-and-learn sessions with inspirational guest speakers can build team cohesion. Employees need to feel comfortable voicing concerns and making suggestions.

·        Initiate an Incentive Plan
When effective teams are challenged they will work hard to meet a goal, especially if there is an incentive at the end. Incentives can build team dynamics and contribute to employee satisfaction. They can include a team lunch, a monetary bonus, coupons or the chance to participate in additional training.

·        Be Flexible
Flexible work schedules can allow employees to feel more at ease as they juggle the responsibilities of work and home. When employees feel trusted to manage their time and to take responsibility for their role in a team’s progress, then a manager has created a win-win situation.
·        Make Time to Listen
Not all employees communicate in the same way. Some have great ideas you will never hear because they won’t speak up in a group meeting. Instead of expecting employees to conform to one way of communicating with you, learn different ways of listening and talking with your team. That can include more one-on-one or smaller group meetings, follow-up email questions and “drop-in” times where you are available to speak in an informal setting.

·        Improve the Environment
Sprucing up an outdated break room, upgrading lighting or adding a few office amenities can go a long way toward showing employees they are valued. If the budget is tight, funnel some of the savings from an office recycling program or energy efficiency project toward making the workplace more comfortable for everyone.

·        Express Gratitude
In today’s hectic workplaces, it is easy to get so caught up on behind-the-scenes management tasks that you may end up being perceived as dismissive or aloof. Taking time to thank employees for a job well done helps build long-lasting rapport. Be specific in your compliment and deliver it in person when possible. Also, be sure to acknowledge the most consistent employees who are often neglected because they require little attention. You should cultivate their loyalty and possibly provide ways to allow them extra opportunities to grow, such as mentoring.

Taking these and other steps to improve the workplace environment will positively change employee attitude within the workplace, promoting more productive and creative work.

This guest post was provided by Jessica Edmondson who contributes on Leadership and Management for the University Alliance, a division of Bisk Education, Inc.

James Chapman is a participant in the Amazon EU Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to
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